Dealers

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Car Dealers Can Help Buyers ‘Speed Through the Transaction’Car Dealers Can Help Buyers ‘Speed Through the Transaction’

Set the right time expectations, keep customers engaged, let them know what’s happening along the way, “and it’s just a better overall experience,” says Che Shaydak of Suburban Imports.

bySteve Finlay, Contributing Editor

Oct 15, 2018

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1 Min Read

Historic Boston Building Transformed Into State-of-Art Auto Dealership Historic Boston Building Transformed Into State-of-Art Auto Dealership

Oct 11, 2018

1 Min Read

NADA Chairman Takes Aim at Three ‘False Narratives’NADA Chairman Takes Aim at Three ‘False Narratives’

Oct 10, 2018

1 Min Read

Valerie Vallancourt

Know What Car Dealership Customers Want, and When Know What Car Dealership Customers Want, and When

byValerie Vallancourt

Oct 5, 2018

1 Min Read

Mechanic at work.

Dealers Should Think Like Customers, Author Says Dealers Should Think Like Customers, Author Says

Oct 4, 2018

1 Min Read

Digital Marketing

VIN-specific marketing VIN-specific marketing

Sep 28, 2018

1 Min Read

New website aims to streamline new-car-buying process.

Website Makes Car Buying Click-Quick

Website Makes Car Buying Click-Quick

byAlan Harman, Correspondent

Mark Vickery

Evangelist of Dealership CRM System Meets All Kinds

Evangelist of Dealership CRM System Meets All Kinds

bySteve Finlay, Contributing Editor

Auto workers protest Trump Admin.’s proposed auto-industry tariffs in July in Washington.

Fixed Operations

U.S., Chinese Parts Makers Caught in Trade War Crossfire

U.S., Chinese Parts Makers Caught in Trade War Crossfire

byKeith Nuthall, Contributor

From left, Bruce Qvale, John Nikas of the hall of fame and Kendel Qvale next to an ’18 Jaguar F-Type and a ’64 Jaguar E-Type.

Late Dealer Inducted Into British Sports Car Hall of Fame

Late Dealer Inducted Into British Sports Car Hall of Fame

Lots of cars.

Car Dealers Fret Over Possible Tariffs, Survey Shows

Car Dealers Fret Over Possible Tariffs, Survey Shows

bySteve Finlay, Contributing Editor

Sandy Schwartz

Car Dealers’ Challenge: Manage Today, Keep Eye on Future

Car Dealers’ Challenge: Manage Today, Keep Eye on Future

bySteve Finlay, Contributing Editor

Vehicle inventory

Four Elements of Next-Generation Vehicle Merchandising

Four Elements of Next-Generation Vehicle Merchandising

Genesis G70 at Pebble Beach

Genesis to Mark New Phase With Repositioned U.S. Dealer Network

Genesis to Mark New Phase With Repositioned U.S. Dealer Network

byDavid Zoia Editor, Executive Director-Content

Park Avenue BMW

Dealership Creates Customer-Journey Campus

Dealership Creates Customer-Journey Campus

bySteve Finlay, Contributing Editor

Hired and fired

Digital Marketing

Four Reasons Auto Dealers Fire Digital Marketing Agencies

Four Reasons Auto Dealers Fire Digital Marketing Agencies

Steve Finlay

Auto Industry’s Labor of Love: Labor Day Weekend

Auto Industry’s Labor of Love: Labor Day Weekend

bySteve Finlay, Contributing Editor

Dale Pollak

vAuto’s Dale Pollak Tells Students a Few Things About Happiness

vAuto’s Dale Pollak Tells Students a Few Things About Happiness

bySteve Finlay, Contributing Editor

Andy MacLeay

Digital Marketing

Reading ‘Digital Body Language’ Becomes Auto-Retail Marketing Skill

Reading ‘Digital Body Language’ Becomes Auto-Retail Marketing Skill

bySteve Finlay, Contributing Editor

Ryan Brazelton

Modern Consumers ‘Want It All’

Modern Consumers ‘Want It All’

bySteve Finlay, Contributing Editor

Unproductive salesperson

Bane of Auto Dealerships: Low Productivity, High Turnover

Bane of Auto Dealerships: Low Productivity, High Turnover

Rick Mathis

Car Dealership Swears by Prepaid Maintenance Plans

Car Dealership Swears by Prepaid Maintenance Plans

byJim Leman, Correspondent

digital deal

Winning the Digital Deal: How to create a successful digital retailing strategy

Winning the Digital Deal: How to create a successful digital retailing strategy

Aston Martin dealership

Northeast U.K. Home to Proud Car Owners

Northeast U.K. Home to Proud Car Owners

byPaul Myles, European Editor

Dealer.com headquarters

Large Automotive Digital Marketer Started at a Dealership

Large Automotive Digital Marketer Started at a Dealership

bySteve Finlay, Contributing Editor

Auto Loan Approved

Subprime Lending Decreases; Consumer Credit Scores Increase

Subprime Lending Decreases; Consumer Credit Scores Increase

bySteve Finlay, Contributing Editor

Young people in car

How to Sell Cars to Generation Z

How to Sell Cars to Generation Z

byJennifer Libin

Bryan Armstrong

Car Dealership’s Customers Meet Auto Technicians Via Videos

Car Dealership’s Customers Meet Auto Technicians Via Videos

bySteve Finlay, Contributing Editor

Ford dealership

Car Dealership Numbers Up Ever So Slightly in U.S.

Car Dealership Numbers Up Ever So Slightly in U.S.

bySteve Finlay, Contributing Editor

Long line at gas station.

Digital Marketing

Paperboy Job in 1970s Taught Him About Digital Marketing Today

Paperboy Job in 1970s Taught Him About Digital Marketing Today

bySteve Finlay, Contributing Editor

Dave Smith Motors

WardsAuto Dealer 500: Silver Mine Gone, But There’s Gold Selling Cars

WardsAuto Dealer 500: Silver Mine Gone, But There’s Gold Selling Cars

byTom Beaman, Contributor

The Attribution Revolution

The Attribution Revolution

Insurance premium tax hurting EV sales, consumer group says.

Finance & Insurance

U.K. Study Finds EV Insurance Carries Bigger Charge

U.K. Study Finds EV Insurance Carries Bigger Charge

byAlan Harman, Correspondent

Dealer fear

‘Do You Really Think Customers Will Buy Cars Online?’

‘Do You Really Think Customers Will Buy Cars Online?’

bySteve Finlay, Contributing Editor

Cars at dealership

Digital Marketing

How to Turn, Turn, Turn Car Dealership Inventories

How to Turn, Turn, Turn Car Dealership Inventories

byAdam Armbruster, Senior Partner

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