Dealers

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Car shopping via smartphone commonplace consultancy says

Researchers Say More Car Shoppers Tuned In to Video Researchers Say More Car Shoppers Tuned In to Video

CitNOW says 75% of car buyers already use video to research their next purchase before setting foot in a showroom.

byAlan Harman, Correspondent

Jul 28, 2016

|

1 Min Read

Goggle wearers can explore inside and outside vehicle in Evoxrsquos VR garage setting Icons serve as imagery entry points

Automotive VR Ready to Blast Off, Evox Execs Say Automotive VR Ready to Blast Off, Evox Execs Say

Jul 25, 2016

1 Min Read

ldquoAre they happy or is something going on in their livesrdquo

Finance & Insurance

Check On How F&I Managers Sell and Feel Check On How F&I Managers Sell and Feel

Jul 20, 2016

1 Min Read

Huang left and Barnard at Manheim Detroit

Manheim Expands A-to-Z Inventory to Car Dealers Manheim Expands A-to-Z Inventory to Car Dealers

Jul 20, 2016

1 Min Read

Going Digital: How Strategic Signage Creates Exceptional Customer Experience

Going Digital: How Strategic Signage Creates Exceptional Customer Experience Going Digital: How Strategic Signage Creates Exceptional Customer Experience

byJerry Daniels

Jul 19, 2016

1 Min Read

Gong Wrong at Car Dealerships

Gong Wrong at Car Dealerships Gong Wrong at Car Dealerships

Jul 19, 2016

1 Min Read

Central Florida Auto Dealers Assnrsquos training centerrsquos shop floor at Seminole State College

Fixed Operations

College Grads Replace Grease Monkeys at Dealerships

College Grads Replace Grease Monkeys at Dealerships

byAlysha Webb, Contributor

ldquoIf you ask for anything wersquore going to give it to yourdquo Underriner says of his dealershiprsquos philosophy

Car Dealership Goes From Mistrusted to Likeable

Car Dealership Goes From Mistrusted to Likeable

bySteve Finlay, Contributing Editor

john-stephens-cropped

Finance & Insurance

Managers Who Can Make or Break Car Dealerships

Managers Who Can Make or Break Car Dealerships

byJohn Stephens 1, Senior Vice President-Dealer Services

Car Buyers Want Amazon-Like Dealership Experience

Car Buyers Want Amazon-Like Dealership Experience

Car Buyers Want Amazon-Like Dealership Experience

As Vehicle Prices Rise, So Do Loan Lengths

Finance & Insurance

As Vehicle Prices Rise, So Do Loan Lengths

As Vehicle Prices Rise, So Do Loan Lengths

bySteve Finlay, Contributing Editor

Jessica Germain practiced law before joining family business full time

Now I Lay Me Down to Sleep – at the Car Dealership

Now I Lay Me Down to Sleep – at the Car Dealership

byTom Beaman, Contributor

Today’s Auto Dealer Revolution Traces Back to Saturn

Today’s Auto Dealer Revolution Traces Back to Saturn

Today’s Auto Dealer Revolution Traces Back to Saturn

bySteve Finlay, Contributing Editor

SERNAUTO President MariaHelena Antolin

Fixed Operations

Rising Economic Tide Lifts Spanish Parts Makers

Rising Economic Tide Lifts Spanish Parts Makers

byJorge Palacios, Correspondent

Lack of complete financing ldquovery common problemrdquo Lane says

Finance & Insurance

Start-Up Firm Specializes in Financing F&I Add-Ons

Start-Up Firm Specializes in Financing F&I Add-Ons

byJim Leman, Correspondent

A Guide to Navigating Lead-Generation Ecosystem

A Guide to Navigating Lead-Generation Ecosystem

A Guide to Navigating Lead-Generation Ecosystem

byAaron Wittersheim

JLR Special Vehicle Operations inspired by F1 engineering center

Fixed Operations

JLR Opens Doors of SVO Tech Center

JLR Opens Doors of SVO Tech Center

byPaul Myles, European Editor

Teslarsquos minishowroom next to menrsquos clothing department at LAarea Nordstrom

Dealers Keep Wary Eye on Tesla’s Nordstrom Showcase

Dealers Keep Wary Eye on Tesla’s Nordstrom Showcase

byErik Derr 1, Correspondent

Vroom to make offer only if no privatebuyer bids are accepted

eBay, Vroom Tie Up for Pilot Vehicle-Resale Program

eBay, Vroom Tie Up for Pilot Vehicle-Resale Program

byWardsAuto Staff

ldquoHuge opportunity to capture businessrdquo Simkins says

Fixed Operations

Dealers Light on Website Service-Department Content

Dealers Light on Website Service-Department Content

bySteve Finlay, Contributing Editor

Strong dealer relationships help says Toyotarsquos Fay

Differences Aside, Dealers, Automakers on Same Team

Differences Aside, Dealers, Automakers on Same Team

byTom Beaman, Contributor

Simons speaks at conference

Finance & Insurance

Hard-Charging Dealer Tries to Make It Fun

Hard-Charging Dealer Tries to Make It Fun

bySteve Finlay, Contributing Editor

Parts Wizard ensures quality warrantied parts used for repairs

Finance & Insurance

Parts Network Cuts Warranty Firm’s Costs, May Lead to New Car-Dealer Offerings

Parts Network Cuts Warranty Firm’s Costs, May Lead to New Car-Dealer Offerings

byDavid Zoia Editor, Executive Director-Content

SRG39s InteGrille concept combines decorative exterior grille with active grille shutters in one unit Shutters shown in closed position

Fixed Operations

Auto ‘Jewelry Maker’ SRG Global Moving Beyond Decorative Parts

Auto ‘Jewelry Maker’ SRG Global Moving Beyond Decorative Parts

Mark Wilde sold his first car before he could drive

Dealer Knows When to Hold, Fold

Dealer Knows When to Hold, Fold

byTom Beaman, Contributor

Porreco investing in service facilities

WardsAuto Dealer 500 Sell 1.8 Million Vehicles

WardsAuto Dealer 500 Sell 1.8 Million Vehicles

byTom Beaman, Contributor

Is Your Dealership Prepared for an Hourly Wage Investigation?

Is Your Dealership Prepared for an Hourly Wage Investigation?

Is Your Dealership Prepared for an Hourly Wage Investigation?

About 4 million new and used vehicles are on US dealer lots at any given time

Four Ways Car Dealers Can Boost Inventory Profits

Four Ways Car Dealers Can Boost Inventory Profits

bySteve Finlay, Contributing Editor

Finance & Insurance

Today’s F&I Customers Do Their Homework

Today’s F&I Customers Do Their Homework

byJim Leman, Correspondent

Good service in back of dealership keeps customers coming through front doors

Poll: Service Key to Satisfied, Loyal Car Customers

Poll: Service Key to Satisfied, Loyal Car Customers

byAlan Harman, Correspondent

Poststorm ldquothere should be an uptick in businessrdquo Cross says

Houston Car Dealers Face Stormy Times

Houston Car Dealers Face Stormy Times

byLillie Guyer, Correspondent

ldquoI had the vision we could sell cars differentlyrdquo OrsquoNeil says

Digital Marketing

Harvard MBA With New Ideas Changed Auto Retailing

Harvard MBA With New Ideas Changed Auto Retailing

bySteve Finlay, Contributing Editor

Give Customers Reason To Buy – and Come Back

Give Customers Reason To Buy – and Come Back

Give Customers Reason To Buy – and Come Back

byRichard Libin, President

Car Dealer Sees Himself as ‘Life Improvement Specialist’

Car Dealer Sees Himself as ‘Life Improvement Specialist’

Car Dealer Sees Himself as ‘Life Improvement Specialist’

bySteve Finlay, Contributing Editor

Organizers estimate one used car sold for every 11 visitors to recent Madrid show

Finance & Insurance

Used Cars’ Popularity Among Spaniards Nothing New

Used Cars’ Popularity Among Spaniards Nothing New

byJorge Palacios, Correspondent

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