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Fixed OperationsUsed-Car Dept. No Longer Place to Hide All Your SinsUsed-Car Dept. No Longer Place to Hide All Your Sins
SAN DIEGO In the old days, when used-car dealers acquired their sometimes-deserved reputation for shady activities, many saw nothing wrong with keeping a fact or two from the unwary buyer. The used-car operation used to be the place where you could hide all your sins, says Doug Hadden, corporate sales and optimization manager for DealerTrack. Those methods don't work in the modern dealership, he says.
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