Financials

Too often, we dealership managers stand around the water cooler complaining about the latest atrocity one of our people just committed. We curse their names, brainstorm about what went wrong and then saunter back to our offices only to repeat the same scenario the next day. We say to each other: Why don't salespeople ever seem to get it? We train them, babysit them, close their deals and we pick up

byMarv Eleazer