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Ford dealerships use web-based digital photos to get fast responses back on warranty claims Ford dealerships use web-based digital photos to get fast responses back on warranty claims

It can take days and weeks for manufacturers to resolve some customer warranty concerns at dealerships. Now it takes minutes. That's with web-based camera equipment that records digital photos of potential warranty work, then sends the images to the automaker for a review and a quick decision on eligibility. About 260 Ford and Lincoln Mercury dealerships are the first to use the new system. Early

bySteve Finlay, Contributing Editor

May 1, 2002

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1 Min Read

Strange Fruit: Who Says Dumb and Ugly Cars Won’t Sell?Strange Fruit: Who Says Dumb and Ugly Cars Won’t Sell?

Apr 29, 2002

4 Min Read

2002 e-Dealer 100 2002 e-Dealer 100

Apr 11, 2002

1 Min Read

Dealers getting more Internet-savvy Dealers getting more Internet-savvy

Apr 8, 2002

5 Min Read

The ideeeeeeeeea began at dinner five years ago The ideeeeeeeeea began at dinner five years ago

Apr 5, 2002

5 Min Read

Internal Combustion Engines

Diesel: What's the holdup?Diesel: What's the holdup?

Apr 1, 2002

1 Min Read

Lord's prayer: MR fluid for everyone

Lord's prayer: MR fluid for everyone

Lack of thanks leads to founding of new business

Lack of thanks leads to founding of new business

Hyundai Favors Kentucky, Alabama

Hyundai Favors Kentucky, Alabama

VW Shows Off Phaeton In Geneva

VW Shows Off Phaeton In Geneva

If Camry's Not Cool Enough

If Camry's Not Cool Enough

GM Eyes Option-only ABS

GM Eyes Option-only ABS

Tire Makers Smolder Over Pressure Debate

Tire Makers Smolder Over Pressure Debate

Designability and emissions top priorities

Designability and emissions top priorities

More Honda Hybrids to Come

More Honda Hybrids to Come

Denso, Witzenmann prep for CO2

Denso, Witzenmann prep for CO2

New gearboxes all around

New gearboxes all around

California, Here I Come

California, Here I Come

HOW TO BECOME A WINNING DEALER

HOW TO BECOME A WINNING DEALER

byBrian Corbett

Material Matters

Material Matters

byBrian Corbett

Keeping Steel Strong

Keeping Steel Strong

byBrian Corbett

Need an IRS ASAP?

Need an IRS ASAP?

byTOM MURPHY and BILL VISNIC

byWITH DARIN GEORGE

Chrysler Backs Away From Plastic Car Program

Chrysler Backs Away From Plastic Car Program

byALISA PRIDDLE with Drew Winter

Fast '02 start leaves BMW in short supply

Fast '02 start leaves BMW in short supply

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

GM-Subaru CUV in '06

GM-Subaru CUV in '06

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

GM plans to raise Cadillac CTS output

GM plans to raise Cadillac CTS output

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

Two dozen VPs are shuffled at Nissan

Two dozen VPs are shuffled at Nissan

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

U.K. could do Cien

U.K. could do Cien

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

Big Plans threatened for Craft Centre

Big Plans threatened for Craft Centre

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

Ford continues with new product plans

Ford continues with new product plans

byCompiled by the staff of: WARD'S AUTOMOTIVE REPORTS

Delphi demos unified chassis approach

Delphi demos unified chassis approach

byCompiled by Senior Editor Tom Murphy [email protected]

Metaldyne negotiating $1B in deals

Metaldyne negotiating $1B in deals

byCompiled by Senior Editor Tom Murphy [email protected]

Owens-Corning shows door module

Owens-Corning shows door module

byCompiled by Senior Editor Tom Murphy [email protected]

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