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Car Dealers Face Scammer Spike Car Dealers Face Scammer Spike

The pandemic has changed much in the auto industry, “and that is particularly true when it comes to fraud,” says eLend CEO Pete MacInnis.

bySteve Finlay, Contributing Editor

Dec 5, 2022

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1 Min Read

TrueCar Thumbnail-Image (Rackspace Technology)

TrueCar Digital Marketplace Sees Boost From AutoNation TrueCar Digital Marketplace Sees Boost From AutoNation

Dec 5, 2022

1 Min Read

NADA Works to Ease Tensions Between OEMs and Dealers NADA Works to Ease Tensions Between OEMs and Dealers

Dec 1, 2022

1 Min Read

Dealer-car salesman, customer with Maybach (Getty)

Smart Dealers Know Today’s Customer Calls Shots Smart Dealers Know Today’s Customer Calls Shots

Dec 1, 2022

1 Min Read

1123Recondition

Turning Reconditioning Into Profit Center Turning Reconditioning Into Profit Center

Nov 30, 2022

1 Min Read

upset phone caller

When Car Dealership Phone Calls Go Bad When Car Dealership Phone Calls Go Bad

Nov 29, 2022

1 Min Read

1122NewCarSales

How High Will New Car Profits Go?

How High Will New Car Profits Go?

byNancy Dunham, Principal Analyst/Retail

2019Jeep

Used-Vehicle Values Skyrocket

Used-Vehicle Values Skyrocket

byNancy Dunham, Principal Analyst/Retail

Dealer Image Pro screenshot

Used-Car Photos: Documenting Imperfection As a Best Practice

Used-Car Photos: Documenting Imperfection As a Best Practice

byLouis Norman III

Driveway inside 1

Lithia Motors Launches First Physical Driveway Location

Lithia Motors Launches First Physical Driveway Location

1109HighF&Ijh

Will F&I Revenues Sink?

Will F&I Revenues Sink?

byJim Henry, Contributor

Ravin AI vehicle scan screenshot

Carvana, Used-Car Trading and Sustainable Businesses

Carvana, Used-Car Trading and Sustainable Businesses

byEliron Ekstein

Ortho device

New Voice-Assistant Device Built for Mechanics

New Voice-Assistant Device Built for Mechanics

bySteve Finlay, Contributing Editor

1103ndMarketing

Digital Marketing

‘Consumer-First’ Digital Marketing Key to Winning Buyers

‘Consumer-First’ Digital Marketing Key to Winning Buyers

byNancy Dunham, Principal Analyst/Retail

subprime credit photo

Using the Cloud for Income and Employment Verification

Using the Cloud for Income and Employment Verification

byWill Holleman

1027Perception

Easy Buying Process Key to Customer Satisfaction

Easy Buying Process Key to Customer Satisfaction

byNancy Dunham, Principal Analyst/Retail

Man driving his car

Three Ways Automotive Retail is Getting the Insurable Moments all Wrong

Three Ways Automotive Retail is Getting the Insurable Moments all Wrong

byContent sponsored by Branch

Dealer - zero percent financing (Getty)

Auto Dealers Benefit From Agile Advertising Partners

Auto Dealers Benefit From Agile Advertising Partners

byStephane Ferri

used car photo

If a Car’s a Star, Say So in Creative Inventory Listings

If a Car’s a Star, Say So in Creative Inventory Listings

bySteve Finlay, Contributing Editor

carshare screenshot (Turo)

Fixed Operations

Carshare Services Disrupting Automotive Aftermarket

Carshare Services Disrupting Automotive Aftermarket

1101Penske

Penske Auto Pauses CarShop Expansion

Penske Auto Pauses CarShop Expansion

byNancy Dunham, Principal Analyst/Retail

Team of employees (Red Clover)

Retaining the Right People at Dealerships in Uncertain Times

Retaining the Right People at Dealerships in Uncertain Times

byJen L'Estrange

Dealer - on phone at car dealership

Five Techniques for Fixing Dealership Phones

Five Techniques for Fixing Dealership Phones

byJason Beckett

1020NADA

Economic Bumps Dent Shoppers' Buying Power

Economic Bumps Dent Shoppers' Buying Power

byNancy Dunham, Principal Analyst/Retail

Dealer-dealer advertising (Getty)

Recession-Proofing Dealership Advertising

Recession-Proofing Dealership Advertising

byAdam Armbruster, Senior Partner

GettyImages-key handoff Cheyen Shilletto to Julio Larrea and Satima Cruz at East Hills Chevrolet on June 10 2020 in Freeport NY - Copy

Despite Unusual Market, Customers Say Car Buying Is Easier

Despite Unusual Market, Customers Say Car Buying Is Easier

bySteve Finlay, Contributing Editor

Dealer - check fraud (Getty)

Enlisting Automation in the Fight Against Payment Fraud

Enlisting Automation in the Fight Against Payment Fraud

byPam Cichoke and Kyle Rauzi

happy auto technician

How Car Dealerships Can Avoid ‘the Great Resignation’

How Car Dealerships Can Avoid ‘the Great Resignation’

bySteve Finlay, Contributing Editor

GettyImages-1048031806

Finance & Insurance

Boost Profits, Customer Experience With Insurance Support

Boost Profits, Customer Experience With Insurance Support

byAlysha Webb, Contributor

1013HighRates

Trends Dealers Should Watch As Interest Rates Rise

Trends Dealers Should Watch As Interest Rates Rise

byJim Henry, Contributor

moneyball2

Has the Time Come for Virtual, Centralized F&I?

Has the Time Come for Virtual, Centralized F&I?

byNancy Dunham, Principal Analyst/Retail

2OKUsedCars

Used-Car Prices Tumble

Used-Car Prices Tumble

byNancy Dunham, Principal Analyst/Retail

Dealer-Online car shopping (Getty)

Creating a World-Class Used-Car Department, Part 2

Creating a World-Class Used-Car Department, Part 2

towfiqu-barbhuiya-nApaSgkzaxg-unsplash

Selling F&I Today and Tomorrow

Selling F&I Today and Tomorrow

bySteve Finlay, Contributing Editor

1001wranglerCROPPED

When ‘Suggested Retail Price’ No Longer Applies

When ‘Suggested Retail Price’ No Longer Applies

byNancy Dunham, Principal Analyst/Retail

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