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LexusIns and Outs of Those SurveysIns and Outs of Those Surveys
When J.D. Power & Associates recently announced a first-place tie between the Buick and Jaguar brands, overtaking Toyota and Lexus in its closely watched Vehicle Dependability Study, many industry observers were left scratching their heads. It's like I woke up in Bizarro Land this morning, wrote one poster on an auto fansite. Jaguar on top of ANY dependability study?! Others noted the poor finish