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Finance & Insurance99.999666% NOT TO SHABBY AT ALL99.999666% NOT TO SHABBY AT ALL
A finance and insurance firm is taking a scientific manufacturing quality control system and applying it to the company's cust-omer service.GE Financial Assurance's Auto Warranty Services credits what's called Six Sigma quality processes for its 109% increase in second quarter vehicle service contract sales.Six Sigma - mathematical shorthand for 99.999666% - is a scientific approach to reducing defects,