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Finance & InsuranceDCC Tackles Quality, Warranty IssuesDCC Tackles Quality, Warranty Issues
In its first year in business, DaimlerChrysler Corp.'s $32 million Quality Engineering Center paid for itself, saving the company more than $54 million in repair costs alone. The 128,000-sq.-ft. (11,900-sq.-m) facility, which opened in Auburn Hills, MI in January 2000, pulls together about 150 employees from five different departments dedicated to reducing problems in finished vehicles and thus warranty